OUR POLICIES
Cancellation/Rescheduling:
I realize that emergencies occur. If you do need to cancel or reschedule your appointment, I simply request that you inform me at least 12 hours in advance. Less than 12 hours notice will result in a fee of 50% of the reserved service price. If the booking was made for the same day, I require at least 3 hours notice. "No shows" will be charged 100% of the booked service price.
Lateness:
Please call ahead to let me know if you will be late. Be aware that the time reserved is specific to your service. I will do my best to accommodate late arrivals, however, if you arrive more than 15 minutes late and I have clients booked after you, I will have to reschedule your appointment which will result in a fee of 50% of the reserved service price.
Refunds:
I do not offer refunds of any kind.
Credit Card Required:
All appointments require a credit card on file to hold your appointment. You will not be charged at time of scheduling.
The purpose of this cancellation policy is to be able to inform standby clients of any availability, keep my schedule filled, therefore providing better service for each one of my future clients.
By continuing to schedule you fully acknowledge and understand Bronzed Bella policies.
